Privacy Policy

This Privacy Policy explains how GlobalShopChef collects, uses, stores, and protects personal information when you visit our website, create an account, place an order, request a quotation, contact our support team, or otherwise use our services.

Information We Collect

We may collect information that you provide directly to us, including your name, email address, telephone number, billing address, delivery address, account information, order information, sourcing requests, product requirements, and communications with our support team.

We may also collect technical information relating to your use of the website, such as your IP address, browser type, device information, pages visited, and other information required to operate, secure, and improve the website.

How We Use Your Information

We may use your information to:

• Process and manage orders and sourcing requests.
• Arrange shipping and delivery.
• Provide quotations and customer support.
• Communicate with you regarding your account or orders.
• Process and verify payments.
• Prevent fraud, abuse, and unauthorised activity.
• Improve our website, products, and services.
• Comply with applicable legal and regulatory obligations.

Sharing of Information

Where necessary to provide our services, information may be shared with suppliers, logistics providers, payment providers, technology providers, professional advisers, and other service providers involved in processing or fulfilling your order.

We do not sell customer personal information.

International Orders

Because GlobalShopChef provides international sourcing and commerce services, information may need to be processed or shared with suppliers and service providers located outside your country where necessary to fulfil your order.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Rights

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, restriction, or other processing of your personal information.

Requests regarding your personal information may be sent to support@globalshopchef.com.

Cookies

GlobalShopChef may use cookies and similar technologies that are necessary for website functionality, shopping-cart operation, account sessions, security, analytics, and improving the user experience.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

UK Company Information

• Registered company: SHOPCHEFBD LIMITED
• Company number: 17403992
• Company type: Private Limited Company
• Registered office: Office 20496, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA

Privacy Contact

For privacy-related questions or requests, contact support@globalshopchef.com.